PRIVACY POLICY AND COOKIES
PREAMBLE
JOLLY JANE registered trademark, belonging to the company ccp19, limited liability company under the number SIRET 81857985600019, wishes to inform you of the measures implemented in order to protect your personal data and your private life in accordance with the legislation in force and more particularly with the provisions of the law of January 6, 1978 known as "Computing and freedoms ”, of European Regulation 2016/679 as well as the recommendations from the CNIL (hereinafter“ the legislation in force ”).
In application of the legislation in force, you have the right to access, oppose, rectify, delete, portability and limit the processing of personal data concerning you. You also have the right to define directives relating to the fate of your personal data after your death. These rights can be exercised by post to the following address: Customer Service, JOLLY JANE, 19 avenue Liegeard 93270 Sevran, attaching a copy of your identity document to your request (which will not be kept by JOLLY JANE and may either be destroyed or returned to you at your convenience). You have the right to lodge a complaint with the CNIL if you consider that we do not comply with the applicable regulations regarding personal data.
As responsible for processing your personal data, JOLLY JANE wishes to respond to your concerns relating to the confidentiality of information that you send us by all means of communication, in particular: website www.jollyjane.fr and social networks (hereinafter “the Communication Channels”).
When you provide us with your personal data, you authorize us to use it, store it and, where appropriate, transmit it to our partners when the processing of your requests requires it. By providing us with personal data through the Communication Channels, you agree to this policy. Our policy is subject to change in order to take into account changes in the legislation in force in the field of personal data. We will keep you informed of any changes made.
PERSONAL DATA TRANSMITTED TO JOLLY JANE
This is information about you as a natural person that you have voluntarily communicated to JOLLY JANE via the various Communication Channels and which is essential for the processing of your order (such as in particular your last name, first name, email address, number phone number, postal address).
We inform you that the information which must be provided to JOLLY JANE is marked visibly by an asterisk on our website (hereinafter “the Site”). Information not marked with an asterisk is optional.
This information is essential for processing your orders, unfortunately they cannot be processed in the absence of this information.
DATA RELATING TO YOUR NAVIGATION ON THE SITE (COOKIES)
When you browse the JOLLY JANE website, temporary cookies may be saved on your computer.
What is a cookie ?
A "cookie", or tracer, is a text file which allows JOLLY JANE to identify the device in which it is registered during the period of validity or registration of the cookie.
While browsing the Site, JOLLY JANE may record, in a dedicated space on the hard drive of your device (computer, tablet or smartphone), one or more "cookies" through the internet browser you use and depending on the settings you have selected on it in terms of cookies.
This information is in particular:
The type of Internet browser you are using;
The type of operating system and device you use to access the Service;
The domain name of your Internet service provider;
The web page you came from;
The country of residence and your language.
THE PAGES AND OPTIONS YOU VISIT AND ACCESS ON OUR SITE
During your first visit to our Site, as soon as JOLLY JANE considers placing a cookie on your device, an information banner will be displayed at the bottom of the page. By continuing to browse the Site after clicking on "I accept", you expressly consent that JOLLY JANE may place cookies on your device (cookies related to operations relating to targeted advertising, certain audience measurement cookies, social network cookies generated in particular by their sharing buttons when they are collect personal data). If you continue browsing the site, cookies may be placed on your computer. The banner will remain displayed as long as the person has not continued browsing, that is to say as long as he has not gone to another page of the Site or has not clicked on an element of the Site. . If you do not wish to accept all or part of the cookies, we recommend that you click on the "Find out more" link on the banner, and follow the detailed instructions allowing you to refuse them.
Cookies do not generate or transmit computer viruses that may infect your device, they are only readable and recognizable by their issuer.
You can change the cookie settings at any time. Below you will find information about cookies and the different ways to manage cookie settings on your browser.
The period of validity of consent to the deposit of Cookies is 13 months. At the end of this period, we will seek your consent again.
If you wish to know more about cookies and their use, you can consult the file of the National Commission of Computing and Freedoms at the following address: www.cnil.fr , section “Cookies: the tools to control them”.
Cookies on the Site
JOLLY JANE may use the following types of cookies (banner at the bottom of the page):
Session management cookies
Audience measurement cookies (statistical cookies)
Cookies necessary for certain optional functions
Cookies relating to targeted advertising
Social network cookies generated in particular by their share buttons when they collect personal data
Session management cookies are essential for the proper functioning of the Site. Refusing them may lead to a slowdown and / or a malfunction of the site.
By analyzing the way you use the Site, JOLLY JANE can offer you better navigation in order to respond appropriately to your expectations and also identify any problems you encounter in order to provide quick solutions. .
You have the option of simply opposing cookies via the procedures detailed in c) below.
JOLLY JANE may integrate third-party computer applications on its Site allowing you to share Site content with other people. This is particularly the case with the “Share” or “Like” button on Facebook, Instagram. The social network concerned is then likely to identify you and to save cookies on your devices. We invite you to consult their confidentiality policy.
YOUR CHOICES REGARDING COOKIES
You have the possibility to modify the parameters of your internet browser at any time in order to accept, configure or, on the contrary, refuse cookies. You have several options: accept all cookies, be notified when a cookie is saved, or systematically refuse all cookies.
JOLLY JANE informs you that disabling session or functional cookies may have the effect of preventing consultation of the Site. As such, JOLLY JANE cannot be held responsible for any degraded operation of our services linked to the settings you have chosen.
Each internet browser offers different configuration methods to manage cookies. In general, they are described in the help menu of each browser.
FOR WHAT PURPOSES ARE YOUR DATA COLLECTED?
RESPOND TO YOUR REQUESTS
When you come into contact with JOLLY JANE via the various Communication Channels mentioned above, the collection of your personal data may have the purpose of:
The provision of access to the Site and access to your dedicated customer area to allow you, in particular, to consult and monitor your orders;
The execution of the orders that you have made on the Site (in particular the follow-up and the return of the products as well as the possible complaints);
Sending newsletters and any other documentation (brochures in particular) that you have requested;
Answer your questions ;
Inform you of new, similar jewelry that may be of interest to you;
More generally, compliance with legal, regulatory, accounting and tax obligations of JOLLY JANE;
Deal with requests and complaints made by you about orders.
ASK YOU FOR MARKETING OPERATIONS
Your data may also be used for commercial purposes:
Management of any subscription and unsubscription to newsletters at your request;
Communication of information relating to JOLLY JANE and its partners: news, products and services, commercial prospecting and personalized offers.
HOW AND FOR WHAT DURATION?
Securing your data
As responsible for processing your personal data, JOLLY JANE implements all the technical and organizational measures necessary to respect the protection of your personal data.
Retention period of your data
We store this information for a period that is proportionate and necessary for the purpose for which we are processing it and in any case for the period necessary to meet a legal or regulatory obligation. The data is kept for a period which does not exceed the period necessary for the following purposes:
Newsletter: your data will be kept as long as your subscription is active. You can end it at any time by unsubscribing at the link that will be provided.
Execution of an order: the data necessary to process your request will be kept for a maximum period of three years from your last order or from our last contact.
Commercial offers: your data will be kept as long as you agree to receive our commercial offers. You can refuse them at any time by unsubscribing in the link that will be indicated.
For which recipients?
JOLLY JANE and its partners
We would like to inform you that in order to allow the execution of the purposes mentioned in point III above, your data may be processed by technical service providers (IT, hosting, distribution of emails, maintenance, online payment provider, etc. .), which are located within the European Union.
Third parties not partners
JOLLY JANE undertakes not to transfer or sell personal data concerning you to non-partner third parties. We do not share any personal data with agencies or companies for marketing or commercial purposes.
If the law, an authority (for example the tax administration or the CNIL) or a judge were to force JOLLY JANE to communicate personal data concerning you, JOLLY JANE undertakes, as far as possible, to notify you. (except if JOLLY JANE is not authorized to do so, in particular taking into account the legal or judicial obligations which could be incumbent on it).
Finally, we may buy or merge or be bought by another company or sell some or all of our assets. In such a case, your personal data may be communicated to another company, but this communication will be subject to the privacy protection and cookies policy in force.
How do links on Sites to other sites affect me?
We may from time to time place links on our Site to other websites and applications operated by third parties. These links are only present for your convenience and are intended to add value to your visit. However, by including these links, we have no control over these websites and applications, which are independent of JOLLY JANE and have separate privacy policies. When you leave our Site, please be aware that our policies cease to apply. Therefore, we will not be responsible for the accuracy, relevance, availability, reliability, respect for copyrights, legality or decency of the material contained in the websites and third party applications linked to our Site. We strongly encourage you to review the terms and privacy policies of any third party websites and applications before using their sites.