TRACKING CONTROL

Once your order has been shipped, you will receive a confirmation email containing your tracking number.  This number must be entered on the official website of La Poste to obtain a detailed follow-up.

DELIVERIES

Our jewelry will take on average between 2 to 5 working days to arrive in your letterboxes, in metropolitan France,

5 to 10 days in the French overseas departments and territories and internationally.  

Delivery is free from 50 euros of purchases (in metropolitan France), from 80 € of purchase (in overseas territories & international).

​

Your little jewels are delivered in a box. If you want an extra box, please add it when ordering.

​

RETURNS

You have 14 days after purchasing your jewelry to return the unworn item , in its original packaging, in a letter followed with your name, first name and order number , to:  

ATELIER JOLLY JANE - 19 avenue Liegeard - 93270 Sevran - FRANCE

You must first complete the contact form (in the help section) specifying in the subject (RETURN) and the reason for your return.  The refund is made within 14 days of registering your return. It is made directly on the bank card used for the purchase. For more information, see our General Conditions of Sale.